Tom & Cindy and Associates

"We could not have had a better experience in selling our house. Tom & Cindy took the time to give us a thorough assessment of our market value and a multi-faceted plan of marketing attack. It was wonderful and it worked! Having a pre-market viewing for your agents was very good and brought the final buyer. There were so many "helps": encouraging us to attend other open houses gave us prespective and even at closing- offering us the use of Tom's iPad to look up our banking information, was typical of the service and supportive outlook."

Barbara Thompson

"We felt so comfortable with your track record and our experience was fantastic! Everyone was very professional and up-front, without being overbearing or too hands off. We were very impressed with your team! Home buying and selling can be a very stressful experience and we appreciated how much you tried to remove the stress from the process."

Drew and Natalie Pathwick

"Good Day Cindy: Please accept my sincere apology for not writing back sooner. I kept reminding myself to write you and Tom a hearty "Thank You" message but am still engaged with job hunting and unpacking. Beth and I are absolutely thrilled about the service you gave us, and its difficult to find the words to express the depth of our appreciation for your professionalism and superior customer service. We don't often talk about miracles, but we believe you and Tom are miracle workers! To have sold the house in one week at a new price level in the neighborhood was nothing short of miraculous, given the current real estate market. It is to your credit that we were able to so quickly start a new chapter of our lives in Raleigh, NC, near our son's family and our grandchildren. In closing, we want to again apologize for the delay in relating our sincere gratitude for your outstanding service!"

Tom Achterberg

"You really know Kingstowne and our experience was excellent! Your patience in going through the counter offer was key."

Mitch and Ruth Flanagan

"Our salesperson, Barbara Smith, was excellent! She made our buying experience pleasant and stress free. We truly couldn't have asked for anything better. THANKS!"

Marvin and Tanya Marlow

"My experience was very positive. Jason was professional, courteous, responsible, punctual and consistently worked to find me the right home! The most helpful thing was the coordination of all the other services, such as appraisal, insurance, loan servicing, title company, etc."

Rebecca Huff

"Robert Bradshaw was committed and dedicated to finding me the right home. He was on top of things, easing my home buying experience. He listened to my wants and needs in a home and tailored the search accordingly. I will recommend him to all home buyers! He sets the standards high."

Iman Omer

"Cindy and Tom - Thank you and your team for the great job on the sale of my house at 6721 Royal Thomas Way. Your marketing strategy and your expert team and office staff were the most expert professionals. Also, Cindy, thank you for helping me with the last minute details before settlement - you are great! I highly recommend you to anyone selling or buying a house - you're the best. Again, thank you for a job well done. All the best to you!"

Stephanie A. Robinson

"Dear Susan, I wish I could actually take you out for a cup of coffee to thank you for all your incredibly hard work and positive attitude. It was an unusually rewarding experience for me to work with you."

Jaynie Grant

"Dear Tom & Cindy: This is a long overdue letter to express my sincere thanks for the extraordinary and dedicated support from you and your team for the sale of our Essex Square condo and the purchase of the condo in Woodbridge for my sister-in-law. In this very challenging real estate climate, it was so comforting to have the experience and skills of you and your team, especially Jim, Ruth and the whole office support staff, at our side from beginning to end. I have been associated over the years with multiple real estate brokers and companies. By far, Tom & Cindy and Associates were the best on all counts. I will not hesitate to recommend you all to any prospective sellers or buyers."

Bill Woodward

"Thank you so much for your assistance in selling our home in Alexandria. Without your help, we would not have sold the house as quickly as we did or for the price we got. You were amazing to work with. We came away incredibly impressed with your accessibility and knowledge throughout the process. Despite being two time zones away, you always answered your phone and called us back no matter how late.Your knowledge of the market made a real difference for us. From the pricing strategy to timing and negotiations, your advice was always spot-on. We are pleased that we chose your firm and had the benefit of working with you. We will happily recommend you to any of our friends and neighbors in the community. Your patience, expertise, always positive approach and accessibility are an unbeatable combination."

Arlen and Staci Lancaster

"Stu was great! Never over promised or under delivered. I lost over $100K from what I paid for my property, but still came out of the experience believing Stu did everything he could. A very dedicated professional!"

Timothy Castle

Several months ago we sought to sell our first townhome in Kingstowne and buy a new single family home within the Springfield/Alexandria area. We had originally used Tom & Cindy and Associates in 2003 when we first bought, and were extremely pleased with the service. It was therefore an easy decision for us to seek out your team once again. A member of your team, Stu Burk, helped us in 2003 and again this year. This would be our second home home, but first time selling and buying concurrently. Throughout the entire process, Mr. Burk kept is educated, well informed and on top of current listings. He carefully sought comparable properties and priced our townhome competitively but fairly, and we received a very good offer within just two weeks. At the same time, Mr. Burk actively helped us seek out a new home, and went above and beyond his duties to coordinate the daunting task of coinciding settlements. We faced several challenges during this process and Mr. Burk was able to work through the problems while keeping all parties aware of the situations. We could not have been more pleased with the knowledge and professionalism of Mr. Burk as well as Tom & Cindy and Associates as a whole. We hope Stu receives due recognition for a job we consider well done, and we will not hesitate to recommend your team to family and friends. Sincerely, Scott and Stephanie A'Hearn

Scott and Stephanie A'Hearn

"We would like to express our appreciation to the team who made our journey of selling and purchasing a home a very positive experience. From the first meeting we felt like we were in very capable and trustworthy hands. We'll recommend you to everyone we know."

Amreen and Omar Alvi

"Barbara is very knowledgeable. She is always there for us."

Theresa Pham

"We chose the right Realtor who helped us buy a house, and not just any house, but the right house for us at good deal. Jason was quick to respond to all our concerns and questions."

Hanh and Nguyen Dinh

"My experience with Jim Patrick was great! The most helpful thing was the final walk through after the rent back."

Jeff Eyink

"We felt so comfortable with your track record and our experience was fantastic! Everyone was very professional and up-front, without being overbearing or too hands off. We were very impressed with your team! Home buying and selling can be a very stressful experience and we appreciated how much you tried to remove the stress from the process."

Drew and Natalie Pathwick

"Our experience was very good. Tom Rutten was a nice guy and not overly pushy. We preferred his laid back manner and consideration for our feelings. He was always available, showed us additional houses as needed and knew how to negotiate."

Kevin and Kelly Yamaguchi

"I'm writing in reference to your representative Mr. Stu Burk, and the selling of my townhouse which closed on 15 July. I selected Long and Foster as your success in the Willow Creek community was obvious over the 7 months that it took me to renovate the townhouse. I found the process to be swift, organized and Mr Burk's support in making the deal as smooth as possible a pleasure to deal with. He did everything possible to market and close on the property as a professional real estate associate should. I would be pleased to recommend him and your organization in the future. Thank you for all of your efforts in my behalf."

Tom Myers

"You are truly an expert in your field and offer very timely and professional service. I had a contract in 9 days with a well-qualified buyer!"

Keitha Hunt

"Thanks, Tom, for everything. We really appreciated the way you handled the entire process-- your savvy and overall professionalism. I will recommend you to any friends who require a realtor in NOVA."

Wayne Palmer

"It was a delightful experience about the ins and outs of the real estate market. The entire process was a learning experience. Rob Bradshaw was absolutely fabulous! He was tuned in to our needs and kept us informed every step of the way. The main thing I enjoyed about Rob was that he was genuinely concerned and wanted us to have the perfect home."

Denise and Robert Sabbath

"Choosing your firm was one of the easiest business desicions I have ever made. I found both of you and your entire staff to be very professional, courteous and efficient in all communications. Your work in showing the house, gathering offers and aiding me in the selection of the final contract was simply superb."

Michael Doubler

"Our experience was great! Barbara took the time to explain so much to us as first time buyers and was so accomodating to our schedules. She was always available to answer questions. Your website was extremely helpful."

Jill and Thad Parsons

"Rob Bradshaw was very knowledgeable, responsive, honest and not pushy like other agents I had met. It was a great experience and I will absolutely recommend you to my friends and family."

Luis Prudencio

"Jason was very eager to help! He was very attentive to our needs and was always willing to go above and beyond to make sure all our questions were answered."

Amanda Baumgartner

"It was really great working with your team--everyone worked well together and really knew their stuff. Your quick and accurate knowledge of the real estate market was key. I strongly feel that without that pulse, we would still be on the market."

Phil Hagen

"Ray, we are extremely happy. We wanted to thank you so much for all your patience and having a genuine heart in helping us find a home. I really appreciate all you have done."

Nadriya Boddie

"Your firm was very professional, knowledgeable and performed all the necessary things to get my house on the market and sold quickly. The most helpful thing was the complete presentation of the house selling procedures and what to expect."

Betty Burton

"I chose you to sell my home because I really appreciate the detail in which you presented your marketing plan. You guys were also organized, professional and very helpful."

Michael Rosenburg

"Dear Joyce: From the bottom of our hearts, Steve and I want to thank you for all of your help. Thank you for your professionalism and attention to detail. You truly listen to your clients' needs, wants and desires. You found some wonderful townhomes. You can guarantee we will be delighted to refer our friends to you."

Steve and Shannon Dudar

"I found my agent very knowledgeable and very patient. He explained every step of the buying process and helped me get a good interest rate. I would absolutely work with him and your company again."

Afroza Chowdhury

"Nothing was too much trouble! Jason offered us personal attention, with calls being returned very quickly. He made the whole process easy and enjoyable."

Philip and Lesley Sobeck

"Cindy was very encouraging from the beginning and gave us updates and always kept in touch. When the time is right, I will call Cindy to help us sell our current house and find something larger."

Bonnie Junkins

"My experience was excellent. You offered great advice on what to do to sell my place in the time period I wanted."

Carol Robinson

"I found the entire process to be swift, organized and Mr. Burk's support in making the deal as smooth as possible a pleasure to deal with. He did everything possible to market and close on the property as a professional real estate associate should. I would be pleased to recommend him and your organziation in the future. Thank you for all of your efforts on my behalf."

Tom Myers

"We had a great experience with you last time, but this was the best ever! Outstanding, pleasant, professional and attentive. Being long distance, we had peace of mind. A 10++"

Carol Fitzgerald and Clyde Newman

"We worked with Stu Burk for both selling and buying. He was personable, knowledgeable and a true professional. He worked hard to help us find the right house and we were very satisified with the entire process."

Amy Juedes and Craig Schneider

"Finding the "right" house has been a very time-consuming and sometimes frustrating experience, however Rob Bradshaw assisted us in such a positive and helpful way that he really can't be praised enough. Rob was always patient and willing to work even on holidays. I traveled from Germany to look for houses. We spent 2 weeks, wrote 2 contracts, but did not succeed in that time. However a house came available almost immediately after I'd left. Rob, with the assistance of my daughter and cousin checking out the house for us, negotiated for us and allowed us to buy the house we wanted within days of returning to the US."

William and Nancy Moeller

"Our experience was fabulous! You offered superb pricing guidance for a quick sale and always had extremely timely responses to our inquiries. You made this a painless experience and led us through the maze called selling a home. Many thanks to you and your employees."

Theresa and Brad Brothers

"Jason was very knowledgeable and was always there when we needed him. He even braved the snow to show us homes! Having someone "in our corner" who we trusted really made the whole process relatively stress free."

Aaron Schwager and Suzanne Landi

"We chose you because of your location, signs and flyers. You gave us the best advice on the initial interview. You gave us sound advice to limit improvements. Your staff was responsive and helpful. We sold in a rocky market at the right time at a reasonable price."

Bob and Joan St. Onge

"We just closed on our house and wanted to inform you of how very pleased we were with the performance of one of your representatives, Jon Herman. Jon was very patient and professional during our extended search for a home. Not being native Virginians the market and procedures were new to us and Jon’s patience made all the difference for us!"

Marc Norberg

"Jason and Cindy were fantastic to work with. Their knowledge of the industry really put us at ease. The sale and purchase went very smoothly because of their efforts. You offered us peace of mind and were always available."

Melissa and Nat Wolpert

"Thank you very much for your service and helping me through my first home purchase. Keep up the good work, excellence, honesty and good customer service."

Kunia Luvayika

"Our experience was great and everything went according to what Tom and Trinity advised. It could not have been smoother. You offered honest, comprehensive advice and were always available for questions."

Darald and Bice Stebner

"Thank you very much for all your help. You were great to work with and were always available for consultation and questions. You provided excellent service and a successful result."

Mike and Denise Saunders

"Keep up the good work! I really appreciate all the dedication, determination and patience you showed me during this process. I never felt pressured to buy something that wasn't right for me."

Cara Neary

Hello Tom,I offer my apologies for taking so long in getting this to you. A new chapter in my life in Texas has begun because of you. 2009 was a horrible year for me: my mother passed away, I left my job of 15 years, and I really just stopped caring about anything, including myself. I had previously put my condo on the market last summer with a different real estate agent...what a mistake that was!!!!Tom, your ability to listen, real estate expertise, unwavering support and perseverance until you sold my condo means more to Art and I than words can express. You never gave up even when I did and you got the job done just as you promised. When it comes to real estate...YOU ARE THE MAN!!!!Many thanks to you, Cindy, and your wonderful staff. We wish you much success and happiness.

Diana & Art

"Robert made searching for a home an educational and sometimes hilarious experience. He provided us with insightful information on what to look for in a home and what to avoid. All of our questions were answered with expertise and sincerity."

Amreen and Omar Alvi

"My experience was excellent-everything for the sale proceeded smoothly. I thought that your marketing approach was comprehensive and effective."

Mara Cleary

"Ray, we just wanted to thank you for all your help and patience in helping us buy our first home. We could not be happier!"

Katie and Dan Wolfe

"We felt confident in your abilities and were assured that you were looking out for our best interests. Your advice on what we had to do to get the house on the market was very helpful."

Bob and Mary Morrison

"Meghann was great. My purchase was challenging but she handled it all very professionally."

Amy Flick

"We watched several years of success and decided to work with you to sell our house. Our experience was great! I would absolutely recommend Tom & Cindy to my friends."

Mary Gubler

"Tom Rutten was always available, helpful and accommodating. The on-line search program was awesome and so was the moving truck!"

Heather and Dennis Chapman

"We appreciated your honesty about all aspects of selling our home and the time you spent with us. Your recommendation for correctly pricing our home was invaluable.

Franklin and Theresa Hubbard

"Jason was just what we required: clear thinking, willingness to share his opinion after getting to know us, ability to conduct business over e-mail and an appreciation for detail. Bonuses were Jason's knowledge of the local market and his expertise of the transaction process."

Dan Plafcan and Pauline Kusiak

"Jon made all the difference. His hard and continued efforts made our search easy and less stressful. We could not have been more pleased with his professionalism and profound real estate knowledge."

Andy Guyer and Tasha Walker

"We were very pleased with our experience. Cindy helped to market and sell my condo quickly. I will absolutely recommend you to friends and family."

Michelle Kuc

"Our experience was fantastic. Tom & Cindy knew our goal, worked hard to get us what we wanted and really understood our needs. You provided great responses when we had questions and offered honest advice and recommendations. I would absolutely work with you again!"

Rachel and David Arnold

"Rob was great to work with. He was available, attentive and really went the extra mile for us. Rob researched items for us such as radon levels, the HOA and even trash pick-up! I've dealt with 2 other Realtors and neither went to that level"

Jennifer Cooke

"Thanks for taking the time to explain all the logistics with us. We really appreciated your ability to get the job done quickly and well. Everyone was very positive and helpful."

Lori and David Conti

"Tom Rutten was an excellent salesperson who went the extra mile while we were relocating from Germany. He was the first to return our call."

Curt and Julissa Rauhut

" I was very pleased with Ray Kelly. Not only did he get to know what I was looking for, but he found it. Moving from Colorado, we knew very little about the area so we appreciated your knowledge of the area."

Kevin and Patricia Glodava

"Stu, thanks for all of your hard work. We really appreciated your guidance and assistance throughout. Your expertise in real estate made all the difference. You really went the extra mile for us."

Rick and Andy Valentine

"Jason and Cindy met with us, discussed our needs and then quickly went to work to sell our home. Jason was always available if we had any questions."

Merrie and Harvey Glowaski

"Working with Tom and Cindy's team was an amazing experience. I had a condo I was ready to unload and ended up with 3 applications in 7 days. From the time it went on the market, I had a signed lease in 10 days and was thrilled with the offer. They advised me and kept me informed every step of the way. I have worked with 5 real estate agents in the past and they were the best by far. If you are looking for an agent, I highly recommend their team"

Andy Miller

"Susan, I hope all is well. I can't thank you enough for the extraordinary assistance you have provided my family with our house related issues. I can understand the amount of time our home has cost out of your busy schedule."

John Spencer

"You all have been very professional. We have enjoyed living in this home and working with Long and Foster! On a side note, if we return back to this area and are in the market for a home, your office will be at the top of our list!"

Kelsie Carter

"Perfect! Thank you so much for taking care of the door and for sending the pictures. I wish I signed up with your management company sooner! Enjoy the rest of your week!"

Ravann Sowa

"Wanted to let you know how much we appreciate your work and all you do to help us manage our property on Jowett Court in Alexandria. Although the economic environment is very stressful for us, we are glad to know we can call on you for help. Thanks again for your help during the past year, getting the property rented and getting people in place to repair and maintain as necessary."

Louis Wollenberger

Susan--I really appreciate your courtesy and promptness regarding any issues I have brought to your attention. The difference has been like night and day! It would have taken probably a week to get a response with the last managers and I've had several responses from you in just 1 day. Thanks, Rich

Richard Weakland

"I couldn't be more pleased with the way you've managed my investment property. Between my busy schedule and frequent trips out of the country, I needed someone I could trust and rely on. You have exceeded my expectations and given me peace of mind."

Sally M.

"Thank you very much for making our rental a success! I will definitely recommend your name to my friends. We could not have done it without you."

Mika, Jen & Christian

"You guys are great! I haven't had to worry about a thing since my transfer to California--you have taken care of everything for me. I appreciate all of your help."

Mark O.

"Thank you so much. Our neighbors mentioned how much more traffic they've noticed since changing realtors. We appreciate all you are doing to help us get it rented."

Pat Backe

Hi Susan Thanks for always being on top of things. It's very refreshing to work with someone like you. Frank

Frank Thomas

"All 5s from me. You've done a great job and have been very helpful in taking care of some of the minor repairs that would have been difficult to contract. Thanks again."

Chris Ruffolo

"You are very responsive to my calls! You have excellent knowledge and are very understanding of my concerns. I had a concern about the cost of a repair and your company handled it very well. I am very pleased thus far."

John Stefero