Tom and Cindy and Associates


BUYER'S INFORMATION
Buyer Testimonials

Whether you are a first time buyer or a veteran investor with multiple properties, we will not rest until we’ve turned you into a happy client. We survey everyone we work with to see how we’re doing and if we can make improvements to our service. There are 2 thick binders of surveys at our office you’re welcome to look thru.

Here are a sampling of responses…

"Our salesperson, Barbara Smith, was excellent! She made our buying experience pleasant and stress free. We truly couldn't have asked for anything better. THANKS!"
Marvin and Tanya Marlow
"My experience was very positive. Jason was professional, courteous, responsible, punctual and consistently worked to find me the right home! The most helpful thing was the coordination of all the other services, such as appraisal, insurance, loan servicing, title company, etc."
Rebecca Huff
"Robert Bradshaw was committed and dedicated to finding me the right home. He was on top of things, easing my home buying experience. He listened to my wants and needs in a home and tailored the search accordingly. I will recommend him to all home buyers! He sets the standards high."
Iman Omer
Several months ago we sought to sell our first townhome in Kingstowne and buy a new single family home within the Springfield/Alexandria area. We had originally used Tom & Cindy and Associates in 2003 when we first bought, and were extremely pleased with the service. It was therefore an easy decision for us to seek out your team once again. A member of your team, Stu Burk, helped us in 2003 and again this year. This would be our second home home, but first time selling and buying concurrently. Throughout the entire process, Mr. Burk kept is educated, well informed and on top of current listings. He carefully sought comparable properties and priced our townhome competitively but fairly, and we received a very good offer within just two weeks. At the same time, Mr. Burk actively helped us seek out a new home, and went above and beyond his duties to coordinate the daunting task of coinciding settlements. We faced several challenges during this process and Mr. Burk was able to work through the problems while keeping all parties aware of the situations. We could not have been more pleased with the knowledge and professionalism of Mr. Burk as well as Tom & Cindy and Associates as a whole. We hope Stu receives due recognition for a job we consider well done, and we will not hesitate to recommend your team to family and friends. Sincerely, Scott and Stephanie A'Hearn
Scott and Stephanie A'Hearn
"We chose the right Realtor who helped us buy a house, and not just any house, but the right house for us at good deal. Jason was quick to respond to all our concerns and questions."
Hanh and Nguyen Dinh
"Our experience was very good. Tom Rutten was a nice guy and not overly pushy. We preferred his laid back manner and consideration for our feelings. He was always available, showed us additional houses as needed and knew how to negotiate."
Kevin and Kelly Yamaguchi
"It was a delightful experience about the ins and outs of the real estate market. The entire process was a learning experience. Rob Bradshaw was absolutely fabulous! He was tuned in to our needs and kept us informed every step of the way. The main thing I enjoyed about Rob was that he was genuinely concerned and wanted us to have the perfect home."
Denise and Robert Sabbath
"Our experience was great! Barbara took the time to explain so much to us as first time buyers and was so accomodating to our schedules. She was always available to answer questions. Your website was extremely helpful."
Jill and Thad Parsons
"Rob Bradshaw was very knowledgeable, responsive, honest and not pushy like other agents I had met. It was a great experience and I will absolutely recommend you to my friends and family."
Luis Prudencio
"Jason was very eager to help! He was very attentive to our needs and was always willing to go above and beyond to make sure all our questions were answered."
Amanda Baumgartner
"Ray, we are extremely happy. We wanted to thank you so much for all your patience and having a genuine heart in helping us find a home. I really appreciate all you have done."
Nadriya Boddie
"Dear Joyce: From the bottom of our hearts, Steve and I want to thank you for all of your help. Thank you for your professionalism and attention to detail. You truly listen to your clients' needs, wants and desires. You found some wonderful townhomes. You can guarantee we will be delighted to refer our friends to you."
Steve and Shannon Dudar
"I found my agent very knowledgeable and very patient. He explained every step of the buying process and helped me get a good interest rate. I would absolutely work with him and your company again."
Afroza Chowdhury
"Nothing was too much trouble! Jason offered us personal attention, with calls being returned very quickly. He made the whole process easy and enjoyable."
Philip and Lesley Sobeck
"I found the entire process to be swift, organized and Mr. Burk's support in making the deal as smooth as possible a pleasure to deal with. He did everything possible to market and close on the property as a professional real estate associate should. I would be pleased to recommend him and your organziation in the future. Thank you for all of your efforts on my behalf."
Tom Myers
"We worked with Stu Burk for both selling and buying. He was personable, knowledgeable and a true professional. He worked hard to help us find the right house and we were very satisified with the entire process."
Amy Juedes and Craig Schneider
"Finding the "right" house has been a very time-consuming and sometimes frustrating experience, however Rob Bradshaw assisted us in such a positive and helpful way that he really can't be praised enough. Rob was always patient and willing to work even on holidays. I traveled from Germany to look for houses. We spent 2 weeks, wrote 2 contracts, but did not succeed in that time. However a house came available almost immediately after I'd left. Rob, with the assistance of my daughter and cousin checking out the house for us, negotiated for us and allowed us to buy the house we wanted within days of returning to the US."
William and Nancy Moeller
"Jason was very knowledgeable and was always there when we needed him. He even braved the snow to show us homes! Having someone "in our corner" who we trusted really made the whole process relatively stress free."
Aaron Schwager and Suzanne Landi
"We just closed on our house and wanted to inform you of how very pleased we were with the performance of one of your representatives, Jon Herman. Jon was very patient and professional during our extended search for a home. Not being native Virginians the market and procedures were new to us and Jon’s patience made all the difference for us!"
Marc Norberg
"Thank you very much for your service and helping me through my first home purchase. Keep up the good work, excellence, honesty and good customer service."
Kunia Luvayika
"Keep up the good work! I really appreciate all the dedication, determination and patience you showed me during this process. I never felt pressured to buy something that wasn't right for me."
Cara Neary
"Robert made searching for a home an educational and sometimes hilarious experience. He provided us with insightful information on what to look for in a home and what to avoid. All of our questions were answered with expertise and sincerity."
Amreen and Omar Alvi
"Ray, we just wanted to thank you for all your help and patience in helping us buy our first home. We could not be happier!"
Katie and Dan Wolfe
"Meghann was great. My purchase was challenging but she handled it all very professionally."
Amy Flick
 "Tom Rutten was always available, helpful and accommodating. The on-line search program was awesome and so was the moving truck!" 
Heather and Dennis Chapman
"Jason was just what we required: clear thinking, willingness to share his opinion after getting to know us, ability to conduct business over e-mail and an appreciation for detail. Bonuses were Jason's knowledge of the local market and his expertise of the transaction process."
Dan Plafcan and Pauline Kusiak
"Jon made all the difference. His hard and continued efforts made our search easy and less stressful. We could not have been more pleased with his professionalism and profound real estate knowledge."
Andy Guyer and Tasha Walker
"Rob was great to work with. He was available, attentive and really went the extra mile for us. Rob researched items for us such as radon levels, the HOA and even trash pick-up! I've dealt with 2 other Realtors and neither went to that level"
Jennifer Cooke
"Tom Rutten was an excellent salesperson who went the extra mile while we were relocating from Germany. He was the first to return our call."
Curt and Julissa Rauhut
" I was very pleased with Ray Kelly. Not only did he get to know what I was looking for, but he found it. Moving from Colorado, we knew very little about the area so we appreciated your knowledge of the area."
Kevin and Patricia Glodava
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